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In order to know whether customers are satisfied with our product quality and customers changing needs or not, we highly value market investigation and communication with customers to raise our product quality. After receiving response from customers about certain problems, we will have meetings among related departments, thoroughly analyze the cause of the problems, to find out the real reasons of the problems, to do certain actions to make sure that the same kind of or similar problems will not happen again.
Above all, customers’ needs are the goal of our efforts, and customer’s satisfaction is our ultimate success.
